Payment Policy

Effective Date: March 5, 2025

At Pamshion, we are committed to providing a secure and smooth payment experience for our customers. This Payment Policy explains the accepted payment methods, the payment process, and important details related to billing, security, and order confirmation. By using our website and making a purchase, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We offer a variety of payment methods to ensure that your shopping experience with Pamshion is as convenient as possible. The following payment methods are accepted on our website:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. These cards are processed securely through our payment gateway.
  • PayPal: You can choose to pay via PayPal, a secure and widely used online payment service.
  • Apple Pay: For customers using Apple devices, we also offer Apple Pay as a quick and secure way to complete your purchase.
  • Google Pay: For Android users, Google Pay is another fast and secure payment option available on our website.
  • Bank Transfer: If you prefer to pay via bank transfer, this option is available at checkout. However, please note that orders will only be processed once the payment has been received and confirmed.

Please ensure that your payment method is valid and has sufficient funds before placing an order. We reserve the right to refuse any payment that is not successfully processed or is flagged as suspicious.

2. Payment Process

Once you have selected your items and are ready to check out, follow these simple steps to complete your payment:

  1. Review Your Order: Before finalizing your purchase, review the items in your cart, along with the shipping details, taxes, and total price.
  2. Select Payment Method: Choose your preferred payment method from the available options. If you are using a credit or debit card, enter your card details securely.
  3. Enter Billing Information: Provide your billing address, which must match the information associated with your payment method.
  4. Confirmation and Processing: Once your payment information is entered, confirm your order. You will receive an email confirming your order details and the payment status.
  5. Order Confirmation: After successful payment, we will process your order and send a confirmation email with the estimated delivery date.

3. Payment Security

At Pamshion, the security of your payment information is our top priority. We use state-of-the-art encryption technology to ensure that your personal and financial data is protected throughout the payment process. Our payment gateway complies with industry standards, including the Payment Card Industry Data Security Standard (PCI DSS), to prevent unauthorized access and fraud.

We do not store any credit or debit card details on our servers. All sensitive payment information is processed securely by trusted third-party payment processors, such as PayPal, Apple Pay, and Google Pay.

4. Currency and Taxes

All prices displayed on our website are in GBP (Great British Pounds), unless otherwise stated. If you are shopping from outside the United Kingdom, the final amount will be converted to your local currency based on the exchange rate at the time of purchase. Please note that your bank or payment provider may charge additional currency conversion fees or international transaction fees.

In addition, applicable sales tax (VAT) will be added to your order, depending on your location and the items being purchased. The total price, including taxes and shipping costs, will be displayed at checkout before you complete your payment.

5. Order Confirmation

After completing your payment, you will receive an Order Confirmation email. This email will include the following information:

  • Your order number
  • A summary of the products purchased
  • Billing and shipping address details
  • The total amount paid (including taxes and shipping costs)
  • Estimated delivery date
  • A tracking number, if applicable

If you do not receive the confirmation email within a few minutes, please check your spam or junk folder. If you still haven’t received it, feel free to contact our customer support team to verify your order.

6. Payment Issues and Declines

If your payment is declined, it could be due to several reasons, including insufficient funds, incorrect payment details, or security issues. If you experience any problems with your payment, please follow these steps:

  • Double-check your payment details, including your card number, expiration date, and CVV code.
  • Ensure your billing address matches the one associated with your payment method.
  • If using PayPal, ensure that your PayPal account has sufficient funds or a linked payment method.
  • If your payment was declined due to security concerns, you may need to contact your bank or payment provider for further clarification.

In case of payment failure, we will notify you immediately, and you can attempt to complete your order using a different payment method.

7. Subscription Payments (If Applicable)

If you sign up for any subscription service or recurring payment plan, you will be billed on a recurring basis, based on the frequency agreed upon at checkout (e.g., monthly or annually). You will receive notifications of upcoming payments, and you can cancel your subscription at any time before the next billing cycle. Please refer to the terms of the specific subscription service for more details.

8. Refunds and Cancellations

If you are eligible for a refund, we will issue the refund to the original payment method. Please refer to our Refund and Return Policy for full details on how refunds are processed.

If you wish to cancel an order before it is processed, please contact us as soon as possible. If your order has already been shipped, you may need to follow our return process to receive a refund.

9. Fraud Prevention

We take fraud prevention seriously. To protect both our customers and our business, we reserve the right to cancel any order if we suspect fraudulent activity. If we detect any suspicious behavior, we may request additional verification of your identity or payment details before processing your order. In cases of suspected fraud, we may also involve law enforcement or relevant authorities.

10. Customer Support

If you have any questions or concerns regarding payments, billing, or your order status, please do not hesitate to contact our customer support team. We are here to help and ensure that your shopping experience is smooth and secure.

11. Contact Us

For any inquiries related to payment issues or customer support, please contact us at:

  • Email: info@pamshion.xyz
  • Phone: 079 0075 6688
  • Address: 30 Scrimshire Lane, Askam In Furness, United Kingdom

Thank you for choosing Pamshion. We value your trust and are committed to providing a secure, hassle-free payment experience.